What is an Office Telephone System and how to get benefit from a phone system?
A PBX Telephone system connects your office user telephone extensions to the Public Switched Telephone Network or Service Provider lines. Moreover, it allows internal communication for a business and shares a minimum number of telephone trunk lines between the users.Phones systems are available in different brands and two flavors. Traditional analog PABX telephone system and VoIP Telephone System. Traditional PABX System connects all the phones to the central unit with separate cable connect to each phone and limited in modern day business communication features. A VoIP Phone System[ IP PBX ] work with network connectivity and provide communication by utilizing the TCP/ IP network protocol stack. In business phone system, an IP PBX System acts as the central switching system for phone calls within a business. By Using Network infrastructure for connecting the phones to the central unit and ability top share same network port for both computers and Telephone reduce significant infrastructure expense.
The use of PBX was to provide shared access to limited resources. Such as a business having 1, 4, 8 or more lines from a service provider and the number of users in that organization is greater than the number of lines the PBX System share the line to all the users. Instead of providing the separate costly public line for all the users it will allow the users to share a small pool of lines.
Considering IP Telephone System, there are several advantages businesses can benefit. Some of the standard features are IVR, Voice Mail, Call Recording, Voice Mail to Email, Mobility Users, Call Queue, Conference call bridge, Telephone CRM Integration and Remote office connectivity. With IVR and call queue you can handle more calls with few staff on board. The Voicemail, Voicemail to email and Mobility options make sure you never miss customer reach even out of the office. Conference call bridge, The Telephone CRM Integration, and Remote office connectivity provide higher business productivity.
We Offer complete telephone system PBX / PABX solutions and call center solutions to Dubai, AbuDhabi, Sharjah, Ajman, Ras Al Khaimah, UAE . We understand a good telecommunication system will be a backbone of your company. The right telecom products and solutions ensure your business are always connected. Other than that it grows with your business and provides technical features that enhance your business.We always make sure our customers are getting the right Telephony solution. Our long time experience and expertise in this field allow us to understand your exact business communication needs and help you achieve that.
We carry top brands in the telecom industry to fulfill every requirement from our customers. We deal with Avaya, Panasonic, NEC, Grandstream, Lg-Ericsson, samsungSangoma, Samsung, Yeastar, Digium, RTX, Yealink & Asterisk Custom solutions. we offer our telecommunication services almost every big city across the Middle East and Africa region. Call us today to get free consultation and quote.
PABX System VS. VoIP PBX System [ IP PBX ]
Why You should move to VoIP Phone System
If you still have a traditional business telephone system, you should think about going away with it for good. Since there is a lot of superior IP phone systems, which lets you connect to your customers in a modern way. One benefit of investing in a business VoIP telephone system is the ability to connect a variety of devices and software beyond traditional desk phones. However, with a lot of possibilities for making and receiving calls, it could be tough to identify the optimal phone setup to your company’s needs.The VoIP Telephony includes advanced communication features and additionally, offers a significant amount of scale-ability and robustness. An IP Telephone system enables you to connect hardware IP phones directly to a typical network system port. The same port can share with the computer. Software phones could be installed entirely on the PC. Now you can get rid of the phone wiring and then make adding or moving of extensions incredibly easier. In new offices, you can eliminate the need for wiring. Thus, it can share the cables user for the computer network.
CTI means Computer Telephony Integration or employed for VoIP Telephone systems which let you take control of your phone together with your computer. It Often works, either way. Means the telephone can control your computer and the other way round.With VoIP and CTI, it can provide the communications framework to handle communications and data by anyone inside your company, anytime and in anywhere. Integrates telephone communications and CRM your computer screen displays information about the caller, including the phone number, address, and information regarding their account from the database of your company CRM or ERP. All this features facilitates improved customer support by permitting the representative to gain access to information regarding the client instantly. It also helps to speed call resolution.
Our Solutions designed to be both scalable and feature rich and meets the growing demands of today’s business conditions. We have telephone products to support all the communication methods like IP, TDM, Video, Wired or Wireless and SIP Protocol. Choose from a wide assortment of office telephone systems PBX/ PABX that best fits your Business. Our Telephone system installation service deliver maximum deployment flexibility and all business niches or personalization requirements. I SMART LINKS offer high-tech installation service for Telephone Systems and Phones as well as best price .call i SMART LINKS today for your Office Phone System, Office Phone System Installation or Buying your Telephone Products .